Volkswagen Group Regional Aftersales Singapore
TRIPOD PLATFORM

In Southwest Asia, Volkswagen Group Regional Aftersales Singapore (VRAS) represents 22 countries and 31 partners and is responsible for after-sales in this region for both the Volkswagen Group and its brands such as VW, Audi, Skoda and Porsche. VRAS is continuously expanding its influence in this region – by adding further brands and new markets.

AT ONE GLANCE

Customer

Volkswagen Group Regional Aftersales Singapore (VRAS), a division of Audi Singapore Pte. Ltd.

Industy

Car manufacturer

Project

TRIPOD

Solution

Individual software development

Technologies

Spring Boot Applikation (Spring Integration, Spring Batch, Spring JPA) mit REST-API und Angular/Typescript-Frontend, PostgreSQL, Mongo DB

BRIEF SUMMARY OF THE RESULTS

  • Creation of a uniform portal where Volkswagen Group car dealerships in the Asia-Pacific region can shop
  • Overview of products from various manufacturers
  • Handling of country- and brand-specific workflows in one platform
  • Live view of stocks from suppliers and own warehouses

The Challenge

The heterogeneity of global markets is always a challenge for IT systems. The Asia-Pacific region alone, where Volkswagen AG also operates, includes numerous nations and cultures. Networking IT systems across national borders and bundling functions always entails risks. Volkswagen AG was looking for a uniform aftermarket shop solution for its affiliated dealerships. Up to now, each supplier offered their own shops. For the car dealership employee, this meant maintaining a login for each of these portals and jumping back and forth between the various solutions until he found the right product: a very time-consuming, inefficient process. Therefore, a comfortable solution was searched that displays the products of different manufacturers.

The Solution

The TRIPOD platform, developed by our N4 sister company in Saarbrücken-Scheidt, Germany, is a B2B shop solution that enables car dealerships of Volkswagen AG brands (VW, Audi, Skoda, Porsche, etc.) in the Asia-Pacific region to purchase from a large number of suppliers in the after-sales segment within a unified portal. The user now has convenient access to all suppliers in one portal, which makes it easier to find suitable and available products efficiently and to process the orders. TRIPOD is hosted with a docker in the Asia-Pacific region in order to keep latencies low when users access the software with their browser from Australia, Taiwan or South Korea, for example.

WE SOLVED IT.