Siemens AG has commissioned Plan Software GmbH Saarbrücken to develop an app to solve problems in the production process according to the Ishikawa method. The so-called “SIMATIC Collaboration Board” supports the digitalization process by shifting the proven method for “root cause analysis” from paper to a web application hosted in the Mindsphere Cloud. In this way, the knowledge collected in one plant of a company can be used in other plants and reused in the long term. A special feature here is the use of the Siemens automation level as the technical basis, which allows historical machine data to be directly included in the analysis. This allows the causes of problems to be identified more quickly and easily during the analysis in the plant. An international company from the beverage industry is acting as a pilot user for the new app.