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With more than 825 employees, VAHLE looks back on over 100 years of company history and achieves a global turnover of 139 million euros. The company manufactures custom power and data transmission systems, among others, for crane technology, intralogistics, port technology, automotive, people movers, and amusement rides. VAHLE is known, among other things, for the development of the first copper conductor bar by Paul Vahle in 1912.
CUSTOMER: VAHLE
INDUSTRY: Electronics industry / Mobile industrial equipment
PROJECT: VAHLE Customer Hub
SOLUTION: E-Commerce / Configurator
TECHNOLOGIES: JavaScript, Bootstrap 2, jQuery
As a long-standing customer of Plan Software, VAHLE approached us to bring the project planning tool initially developed by us online. The greatest challenge was to make the tool user-friendly for customers, administrators, and representatives despite its complexity since the configuration covers the extensive product range of VAHLE. The user should be able to choose between expert project planning and standard design. The goal was to offer a complete plant package (including a material list) at the end of project planning, which requires complex calculations. The “VAHLE Customer Hub” was planned as a holistic solution that combines SAP, an online shop, and a configurator in a user-friendly way.
With the Customer Hub, we have created a comprehensive platform in close consultation with the customer that combines the desired functionalities. We connected the Customer Hub to SAP via web services to integrate customer-specific prices, stock levels, delivery times, and copper prices. Individual materials and spare parts can now be found easily using extensive search functions, significantly increasing efficiency. Representatives and clerks also benefit from the dynamically generated data sheet, which contains all relevant information for the customer (calculations, user input, material list). Customers themselves can also find their way around the customer portal. Here, they can access the article search, configurators, system project planning, order history, and project planning management.
